Amtrak services for train travelers with special needs
Amtrak is happy to provide accessible transportation to all of our guests. Accessible seating and accessible restrooms are available in at least one Coach car on all trains. Most Lounge cars and Café cars also have accessible seating. One accessible bedroom is available in each Sleeping car. In order to obtain accessible seating and facilities during your vacation, be sure to notify us prior to booking and make your reservations early since these rooms and seats are available on a first-come, first-served basis.
Wheeled Mobility Devices
Amtrak® trains accommodate most wheeled mobility devices in use today. Wheeled mobility devices should not exceed 27.5 inches (70 cm) wide and 48 inches (122 cm) long when occupied, and they should have a minimum of 2 inches (5 cm) of ground clearance. The weight limit for an occupied wheeled mobility device is 600 lbs (273 kg). Amtrak® permits both manually operated and battery-powered wheeled mobility devices that meet these specifications.
Please notify Amtrak Vacations if you will be traveling with a Service Animal at the time of making your reservation. Service animals are animals that are trained to perform a specific task for the benefit of a person with a disability. Amtrak® personnel may ask what task(s) the service animal performs. You must keep your service animal under control at all times. Service animals may not sit on seats, on beds, or in the aisles, they must remain at the feet of the passenger.
Where the train schedule permits, you may walk your service animal at station stops. Please note that you must stay within reasonable proximity to the train and be prepared to promptly re-board when notified that the train is about to depart. We recommend that you speak with the conductor when you first board the train to learn which stops will be long enough to walk your service animal.
Use of Oxygen Equipment
Amtrak® allows passengers who use oxygen equipment (e.g., bottled oxygen, oxygen concentrators) to bring the equipment onboard Amtrak® trains with certain restrictions. Oxygen equipment transport is allowed on trains only for passengers with a disability. Portable oxygen equipment must meet the following specifications:
- Power Source: Oxygen equipment, including oxygen concentrators, must be able to operate a minimum of four hours without available onboard electrical power (in the event of a power disruption onboard).
- UL or FM Listed: Oxygen equipment must be Underwriter’s Laboratory (UL) or Factory Mutual (FM) listed.
- Weight Limits: The total weight of all tanks may not exceed 120 lbs (54 kg).
- Within this limit, we allow no more than 2 tanks, 50 lbs (22.7 kg) each, or no more than 6 tanks, 20 lbs (9kg) each.
Please notify Amtrak Vacations if you will be bringing oxygen equipment when making your reservations.
If you have additional questions, please call us and speak with a Rail Vacation Specialist.