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Frequently asked questions

Where are your hotels located?

All of our hotels are centrally located within each city we visit. Most are within a short distance of the Amtrak station and local sights. Many hotels do offer transfer services between the city...

If I'm booked in Coach, can I upgrade?

Yes! You can upgrade from coach up until your departure. You can upgrade your coach accommodations to business class on the regional trains, or to a private sleeper on the long-distance trains. Please...

Do private rooms have bathrooms and showers?

All rooms have access to restrooms and showers. Bedrooms and Bedroom Suite accommodations have an in-room private bathroom with a toilet and shower, as well as, a sink and vanity. Accessible Rooms...

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