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Location: AU

Job Title: Vacation Consultant
Reports To: Sales Manager

Duties and Responsibilities:

  • Our Vacation Consultant/Inside Sales Agents provide an excellent experience on calls with our travelers to drive customer loyalty and referrals.
  • Consistently achieve individual sales and performance goals.
  • Consistently communicate and build relationships with all of our clients and passengers.
  • Understand customer needs and requirements.
  • Provide suggestions, prices and book clients on domestic and international rail packages.
  • Source new sales opportunities through inbound lead follow-up, outbound calls and emails.
  • Participate in weekly team trainings plus one on one coaching.
  • Advise travel agents and clients concerning sales specials and promotions.


  • Positive attitude and desire for personal development.
  • Strong computer skills and ability to quickly master new systems and programs.
  • Experience in the industry and passion for travel preferred.
  • 2+ years inside sales experience (incoming call preferred).
  • Excellent verbal communication skills and telephone manner.
  • Familiarity with Windows operating systems.
  • Knowledge of event ticket registration software a plus.
  • Proven track record of successful sales experience preferred.

Benefits Include:

  • Generous PTO package
  • 401k and health benefits
  • Familiarization trips (Get paid to experience our holidays!)

For immediate consideration of any position with YLG, please send your cover letter, resume, and salary requirements to:

Yankee Leisure Group, Inc. | ATTN: Human Resources
500 Cummings Center, Suite 3100 | Beverly, MA 01915
Main: 978-922-0418 | Fax: 978-922-4819 | Email: [email protected]

We are an equal opportunity employer.


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